Small

0 - 500 orders per month

Fulfillment for small online stores that want to grow

Your online store is growing, but packing and shipping orders is taking up more and more of your time and energy. With Fulfilment.nl, we take this work off your hands. You focus on sales and marketing, and we ensure that your customers receive their orders quickly and neatly. We also process your returns and guarantee a processing time of 24-48 hours.

Who is this intended for?

This service is specifically for online stores that process up to approximately 500 orders per month. These are often entrepreneurs who work from home or a small warehouse and find that logistics are taking up more and more of their time and space. Does this sound familiar? Then fulfillment is exactly what you need to help your business grow.

Do you recognize this?

Our solution

Complete peace of mind

At Fulfilment.nl, we take care of the entire logistics process for you. Your products are stored securely in our warehouse and as soon as an order comes in, it is automatically forwarded from your webshop. We ensure that the order is carefully processed, neatly packaged, and quickly delivered to your customer. We also handle returns for you, so you don’t have to worry about that anymore. This way, you can be sure that everything runs smoothly, while you have the space to grow your business

What are the benefits for you?

We are happy to help

Frequently asked questions

Do I have to process a minimum number of orders per month?

No, there is no minimum requirement. We are specifically geared towards small webshops that are still in the growth phase. However, we always conduct an intake interview to assess whether there is a good match on both sides. During this interview, we discuss your situation, your expectations, and our way of working. This way, you can be sure that fulfillment is right for you now, or perhaps a little later in your growth path.

What about the costs?

The costs consist of several components: from receiving to storing your stock, processing orders, packaging, shipping costs, and any returns. Because every webshop is different, we work with customized quotes. To give you an idea: even for small webshops, the step to fulfillment is feasible. Thanks to our economies of scale, you can quickly pay less per order than if you continue to do it yourself!

Can I easily link my online store?

Yes, almost always. We support most systems such as Shopify, BOL, WooCommerce, Magento, and Lightspeed. The link is established within a short period of time, and orders are automatically forwarded to our system. This means you don’t have to enter anything manually, and everything runs completely automatically.

What happens to my returns?

Returns are part of e-commerce, and we are happy to take care of that for you too. As soon as a customer returns an order, we receive it and, if possible, add it back to your stock. For 20 or more returns per month, we can even check returns according to your instructions, test them, repackage them, and more! You will automatically receive a notification for every return processed, so you always have an overview of the status of your returns without having to do anything yourself. Did you know that we usually process returns within 24-48 hours? Great for you and your customer.

Can I view my inventory at any time?

Yes, you will have access to our online portal where you can always view your stock and order statuses in real time. This means you know exactly how much is in stock, which orders are on their way, and what the status of returns is. This gives you peace of mind and a clear overview.

Can I also implement special requests, such as custom packaging or marketing inserts?

As a smaller customer, you can also have inserts such as flyers added to your order. Unfortunately, custom packaging is only possible for orders of 2,000 or more per month. You can then have your own packing table with branded packaging, your own tape, or promotional additions.

What if I suddenly receive many more orders, for example during Black Friday?

No problem. Our system and warehouse are designed to scale effortlessly during peak periods. Whether you have 10 orders per day or suddenly 200, we ensure that everything is processed on time. It is precisely this flexibility that is a major advantage of fulfillment.

Can I start small and grow later?

Absolutely. Many of our customers start out with us as small webshops and grow over time to hundreds or even thousands of orders per month. Because our process is scalable, you can continue to grow without having to constantly invest in additional space, staff, or systems.

What if my products are special, for example fragile or unusual in size?

We can take that into account. During the intake interview, we always discuss the nature of your products and work with you to determine whether special packaging or handling is required. This way, you can be sure that your products will arrive safely and neatly at your customers’ doorsteps. If there is something we cannot do, we will let you know, to avoid any surprises later on.